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Players from New Zealand acceptedNot locally licensediThis casino is not approved by the local gambling regulator of New Zealand. The brand may still hold an international licence (Curaçao, Malta, etc.), but without in-country oversight you have no local complaints body, no guaranteed player-fund segregation under New Zealand law, and limited legal recourse if a dispute arises.Curacao Gaming Authority
Welcome Bonus - 1st Deposit Welcome Bonus
250% up to 2500 USD
GambleGrade scoreiGambleGrade Score is our proprietary rating calculated from 6 key metrics: Fair Bonuses (FBS), Trust Score (TRS), Payout Speed (PSS), Payment Convenience (PCV), UX & Mobile (UXS), and Customer Reviews (CRA). Each pillar carries a published weight; the weights are what turn six numbers into one.
61/100
Score Breakdown
UptownAces Casino Score Breakdown
How we calculated the overall 61/100 score for UptownAces
Fair Bonuses ScoreiFair Bonuses Score - Fair Bonuses Score evaluates bonus terms, wagering requirements, maximum cashout limits, and overall fairness of casino promotions.
FBS · 20% weight
65/100+13 vs avg
AverageStandard bonus offerings. Terms are neither particularly generous nor unfair. Room for improvement in value or conditions.
Trust & Safety ScoreiTrust & Safety Score - Trust & Safety Score measures licensing quality, regulatory compliance, responsible gambling tools, and overall operator transparency.
TRS · 20% weight
52/100-21 vs avg
Below avgBelow-average trust signals. Licensing may be weak or T&C contain concerning clauses.
Payout Speed ScoreiPayout Speed Score - Payout Speed Score reflects how quickly players receive their withdrawals, including processing times and verification efficiency.
PSS · 15% weight
80/100+1 vs avg
HighQuick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.
Payment ConvenienceiPayment Convenience - Payment Convenience Score assesses the variety of deposit/withdrawal methods, fee structures, and transaction limits available.
PCV · 15% weight
16/100-41 vs avg
LowVery restricted payment methods. Thin method coverage, costly transfers, or caps low enough to split a payout.
UX & Mobile ExperienceiUX & Mobile Experience - UX & Mobile Experience evaluates website performance, mobile responsiveness, navigation quality, and registration flow simplicity.
UXS · 15% weight
90/100+26 vs avg
HighVery good UX with strong mobile performance. Navigation is clear and the overall experience is smooth.
Customer Reviews AggregatediCustomer Reviews Aggregated - Customer Reviews Aggregated collects and normalises player ratings from multiple independent review platforms.
CRA · 15% weight
64/100-7 vs avg
AverageMixed reviews. Players report both positive and negative experiences in roughly equal measure.
Quick Facts
UptownAces Casino Overview
Independently scored across 6 pillars · Our methodology.
61
/100
Average−4 vs avgAverage - read the fine print
We've independently scored UptownAces across 6 scoring pillars - from bonus fairness and trust to payout speed and player reviews. The overall GambleGrade score is 61 /100. An average score - UptownAces is neither outstanding nor problematic. It has some competitive features but also noticeable gaps. We'd recommend comparing it with higher-rated alternatives and checking the specific metrics that matter most to you. Note that our terms analysis flagged 6 red and 13 yellow clauses in this casino's T&C - review the trust section below before depositing.
Where it stands out: Payout Speed (80), UX & Mobile (90).
Performing adequately: Bonus Fairness (65), Trust & Licensing (52), Player Reviews (64).
Areas of concern: Payment Options (16) - review those sections for details.
Pros & Cons
✦ Strengths
- Native NZD accounts eliminate currency conversion fees entirely
- RTG pokies library includes progressive jackpots over NZ$1 million
- Bitcoin withdrawals typically process within 24 hours or less
- Live chat support available around the clock in English
- Monthly withdrawal limit suits recreational NZ players adequately
⚑ Watch out
- No local NZ gaming licence or Department oversight
- POLi and bank transfers not supported for deposits
- Monthly withdrawal cap of NZ$4,000 limits high rollers
- Bonus terms include restrictive wagering requirements and game exclusions
Key metrics
Min deposit
17 NZD
Payout speed
Less than 48 hours
Withdrawal limit
4,000 NZD
Established
2013
Operator
Deckmedia N.V.
Features & support
Players from New Zealand
Accepted
KYC required
Required
24/7 support
Available
Live chat
Yes
VIP program
-
Platform
RTG (RealTime Gaming)
Links & languages
Website
Visit Casino Languages
EN
Support langs
EN
Licences
Curacao Gaming Authority
Currencies
BTCETHUSDTLTCBCH
Game types
BlackjackRouletteBaccaratPoker (Table)
Screenshots
Bonuses · FBS
UptownAces Casino: Fair Bonuses Score
Standard bonus offerings. Terms are neither particularly generous nor unfair. Room for improvement in value or conditions.
65
/100
Average+13 vs avgAverage - read the fine print
We analysed 8 active bonuses at UptownAces across 7 categories (Cashback, Welcome Bonus, Reload Bonus, VIP Bonus, Free Spins, Other Bonus, No Deposit Bonus). The Fair Bonuses Score of 65/100 (Average) is primarily driven by the strongest individual offer- scoring 65/100- while the average across all bonuses sits at 39/100.
Average bonus terms that sit in line with the broader market. UptownAces offers some value, but the fine print matters here - pay close attention to wagering requirements, maximum bet limits, and time constraints. Some bonuses may look attractive on the surface but lose much of their real value after playthrough. Use our True Value analysis on each bonus below to see exactly what you'll keep after wagering.
Key findings: 1 offer with 40x+ wagering requirements · 0 with wagering time limits · 5 requiring a promo code to activate.The average wagering requirement across all bonuses is 33x.
Active bonuses
8
Best score
65 /100
Avg wagering
33x
Avg score
39 /100
Active bonuses
65
CashbackAverage
25% daily cashback on deposits
Wagering: 10x (D+B)iDeposit plus Bonus - wagering calculated on deposit + bonus sumMin deposit: 10 USDTotal wager: USD100
10x WagerNon-StickyMax cashout: Not verified
65
Welcome BonusAverage
250% up to 2500 USD
Wagering: 30x (D+B)iDeposit plus Bonus - wagering calculated on deposit + bonus sumMin deposit: 25 USDTotal wager: USD75,000
Code: UNPACK30x WagerNon-StickyMax cashout: Not verified
61
Reload BonusAverage
250% up to 1500 USD
Wagering: 35x (D+B)iDeposit plus Bonus - wagering calculated on deposit + bonus sumMin deposit: 35 USDTotal wager: USD52,500
Code: 250SHOWTIME35x WagerNon-StickyMax cashout: Not verified
60
VIP BonusAverage
10% weekly cashback on deposits
Wagering: Not verified
Non-StickyMax cashout: Not verified
30
Free SpinsLow
100 Free Spins
Wagering: 30x (D+B)iDeposit plus Bonus - wagering calculated on deposit + bonus sumMin deposit: 35 USDTotal wager: USD1,050
Code: SPICYSPINS30x WagerNon-StickyMax cashout: Not verified
29
Free SpinsLow
77 Free Spins
Wagering: 30x (D+B)iDeposit plus Bonus - wagering calculated on deposit + bonus sumMin deposit: 35 USDTotal wager: USD1,050
Code: SHADOWSPINS30x WagerNon-StickyMax cashout: Not verified
Trust & Safety · TRS
UptownAces Casino: Trust & Safety Score
Below-average trust signals. Licensing may be weak or T&C contain concerning clauses.
52
/100
Below avg−21 vs avgBelow average - caution advised
Below-average trust signals. Licensing may be weak or T&C contain concerning clauses.
License Score
45% of TRS
28
Low−43 vs avgTerms Score
50% of TRS
69
Average−6 vs avgSupport Score
5% of TRS
100
High+22 vs avg Licensing1 license
Not locally licensediThis casino is not approved by the local gambling regulator of New Zealand. The brand may still hold an international licence (Curaçao, Malta, etc.), but without in-country oversight you have no local complaints body, no guaranteed player-fund segregation under New Zealand law, and limited legal recourse if a dispute arises.
Local licence · New Zealand
Curacao Gaming Authority
Offshore licence · Curacao Gaming Authority
Terms & Conditions Analysis
6 red flags13 yellow flags1 green flag
Unfettered discretion to confiscate all fundsHigh risk
The casino reserves the right to void winnings and confiscate any balance in your account at its 'unfettered discretion' under broadly defined circumstances. This includes vague terms like 'bonus abuser' without clear definitions.
Cited from terms
Uptown Aces reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any circumstances including
Avoid depositing significant funds. This clause allows the casino to seize your balance for subjective reasons with no independent oversight.
Account cancellation without notice for any reasonHigh risk
The casino can cancel your account at any time for any reason without providing notice. While they may credit your balance, they also reserve the right to confiscate it under their discretion clause.
Cited from terms
Uptown Aces reserves the right to cancel your account for any reason whatsoever at any time without notice to you.
Withdraw funds regularly. Your account can be terminated instantly without explanation or warning.
Excessive 60x wagering requirement on free bonusesHigh risk
Free bonuses require 60x wagering before withdrawal, which is extremely high by industry standards. Many games do not count toward this requirement, and playing excluded games voids all winnings and may result in account closure.
Cited from terms
Unless otherwise stated, all free bonuses must be wagered at least 60 times before withdrawing. Any Bonus wagered on all types of Blackjack, Video Poker, Craps, American Roulette, Baccarat and other table games and non-slot games, will not count towards this wagering requirement unless SPECIFICALLY stated. If an excluded game is played before completion of the above wagering requirements, the casino reserves the right to void all winnings and reserve the right to close the account.
Avoid free bonuses unless you fully understand the wagering requirements. The 60x requirement makes it nearly impossible to withdraw winnings.
All funds voided after 12 months of inactivityHigh risk
Accounts inactive for 12 months or more will have any remaining balance completely voided, not just charged a fee. This is effectively confiscation of player funds.
Cited from terms
Accounts inactive for 12 months or more will be classified as inactive, with any remaining balance voided.
Log in and place at least one bet every 11 months to prevent total loss of your balance.
Prohibited from disputing deposits with severe penaltiesHigh risk
Players agree not to reverse or dispute any deposits and remain liable for recovery costs. The casino can withhold, cancel, or adjust balances if any chargeback or payment dispute occurs, even if legitimate.
Cited from terms
In the event Uptown Aces suspects fraud or fraudulent activity, or if any chargeback, payment dispute, reversal, adverse payment history, or other payment-related risk occurs in or in connection with your account, you, any related accounts, or any payment method used, Uptown Aces may, at its sole discretion, withhold, cancel, or adjust any balances, bonuses, or winnings, suspend or close your account and any related accounts, and recover any amounts owed, including through legal proceedings. You agree not to reverse or dispute any deposits and remain liable for any amounts due, including assoc…
Never deposit more than you can afford to lose. You waive your right to dispute fraudulent or erroneous charges through your bank.
Terms can be changed without notice at any timeHigh risk
The casino reserves the right to amend terms and conditions at any time without prior notice, with changes taking immediate effect. Players are responsible for checking regularly.
Cited from terms
Uptown Aces reserves the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time without prior notice to you. Such amendments will be implemented at the discretion of the Casino management and put into immediate effect.
Review terms before each session. You may be bound by new unfavourable terms without being informed.
Free bonus winnings capped at $180 maximumMedium risk
The maximum redemption from free money promotions is $180 USD. All funds exceeding this limit and any remaining balance will be removed before withdrawal and cannot be used for further play.
Cited from terms
The maximum redemption amount that players can obtain due to winnings made from existing and previous free money promotions is $180.00 USD. Before the withdrawal is processed, any funds exceeding this limit, as well as any remaining balance in the account, will be removed and cannot be used for further play.
Be aware that even if you win more, you can only withdraw $180 from free bonuses. Excess funds are confiscated.
Deposit bonuses over 100% have 15x cashout limitMedium risk
Any deposit bonus over 100% carries a maximum cash out restriction of 15 times the deposit amount. This significantly limits potential winnings from larger bonuses.
Cited from terms
Any deposit bonus over 100% carries a maximum cash out restriction of 15 times the deposit amount unless otherwise stated.
Calculate the maximum you can withdraw before accepting high-percentage bonuses. Winnings beyond 15x your deposit will be forfeited.
Deposits must be wagered once before withdrawalMedium risk
If a deposit has not been turned over at least once before requesting a payout, you will not be allowed to withdraw. This prevents immediate withdrawal of deposited funds.
Cited from terms
If a deposit has not been turned over at least once before requesting a payout, you will not be allowed to withdraw.
Plan to wager your full deposit amount at least once. You cannot simply deposit and withdraw without playing.
Weekly withdrawal limit of $5,000Medium risk
There is a weekly withdrawal limit of up to $5,000 per week, though management may adjust this based on VIP status. Large winnings may take many weeks to fully withdraw.
Cited from terms
There is a weekly withdrawal limit of up to $5,000 per week. Please note that management may determine more or less weekly withdrawal limits depending on your VIP status.
If you win a large amount, expect a lengthy withdrawal process. Budget accordingly for delayed access to your funds.
Bonuses on existing balance void all winningsMedium risk
If you redeem a bonus on top of an existing playable balance, any winnings will be voided and only the original deposit reimbursed. This is easy to trigger accidentally.
Cited from terms
A promotion cannot be used in conjunction with any other promotional offer or existing account balance. If you happen to redeem bonuses on top of an existing playable balance, any winnings will be voided and original deposit reimbursed.
Always ensure your balance is below $0.50 before claiming a new bonus to avoid having all winnings voided.
Two free bonuses in a row voids winningsMedium risk
When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.
Cited from terms
When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings.
Always make a real money deposit between free bonuses to avoid having your winnings voided.
Cannot claim bonuses with pending withdrawalsMedium risk
Players with pending withdrawals are not eligible to receive any bonuses until withdrawals are processed or cancelled. Abuse of this policy may result in cancellation of winnings.
Cited from terms
Players with one or more pending withdrawals currently in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings.
Wait for withdrawals to complete before claiming new bonuses. The vague 'abuse' language could be used to void winnings.
Deposit bonuses require 30x wageringMedium risk
Wagering requirements for deposit bonus coupons are 30 times the sum of the deposit plus the bonus. This is moderately high and must be fulfilled for each deposit bonus used.
Cited from terms
Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated. Wagering requirements must be fulfilled for each and every deposit bonus used.
Calculate the total wagering requirement before accepting deposit bonuses. 30x (deposit + bonus) can be substantial.
$10 maximum bet during bonus playthroughMedium risk
There is a $10 maximum bet limit during any bonus playthrough including cashback. Betting above this amount will result in all promotion winnings being voided.
Cited from terms
In the interests of fair gaming, there are limits on the maximum bet sizes you can place during the playthrough of any bonus including cashback offers ( 10 being the maximum unless SPECIFICALLY stated otherwise ). Betting above $10 during a bonus playthrough will result in any promotion winnings voided.
Never bet more than $10 per spin/hand while playing with bonus funds, or you will forfeit all winnings.
Reward bonuses not honoured if deposit under $20Medium risk
Winnings generated from any deposit-based reward bonuses will not be honoured if the awarded deposit is below $20. This can void legitimate winnings.
Cited from terms
Winnings generated from ANY of our deposit based reward bonuses (Weekly, Monthly, Yearly, Snail Mail or any other) will not be honoured if the awarded deposit is below $20
Ensure deposits are at least $20 when claiming reward bonuses to avoid having winnings voided.
Multiple accounts result in voided winningsMedium risk
Players who register multiple accounts will not be eligible to receive any winnings, and all withdrawals will be voided. The casino also tracks activity at other online casinos.
Cited from terms
Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be voided.
Only create one account. The casino monitors for multiple accounts and can void all winnings if detected.
Account suspended if verification cannot be completedMedium risk
Your account will be suspended if verification cannot be completed. Source of funds and source of wealth might be required at some stage, along with proof of payment instrument funding.
Cited from terms
Your account will be suspended if verification cannot be completed. Source of funds and source of wealth might be required at some stage. You may also be required to provide proof of how you funded the payment instrument(s) used to deposit to your account.
Be prepared to provide extensive documentation including source of funds and wealth. Failure to provide may result in account suspension.
Game disputes must be submitted within 14 daysMedium risk
Any dispute regarding game outcomes must be submitted in writing within fourteen days. The casino's server software result is always considered official and governing.
Cited from terms
If you have any dispute with regard to any outcome in the Game, you must submit your complaint to Uptown Aces in writing within fourteen (14) days. In the event of a discrepancy between the result showing on your Casino software and the Casino's server software, the result showing on the Casino's server software shall be the official and governing result of the Game.
Report any game discrepancies immediately. You only have 14 days to dispute outcomes, and the casino's server always prevails.
Tournament prizes immediately withdrawableLow risk
Tournament prizes are awarded as real money balance with no wagering restrictions and can be immediately withdrawn by the player, providing a player-friendly exception to bonus rules.
Cited from terms
Tournament prizes are awarded as a real money balance with no wagering restrictions and can be immediately withdrawn by the player.
Tournament winnings are a good option as they have no wagering requirements and can be withdrawn immediately.
Customer Support100/100
Live chat available
24/7 support
English website
English live chat
Players from New Zealand supported
Trust scores are based on publicly available data: licensing registers, AI-scraped Terms & Conditions, and support capability checks. A score changes when one of its inputs changes, and not otherwise. Confirm anything here against the operator before you put money in.
Payments · PCV
UptownAces Casino: Payment Convenience
Very restricted payment methods. Thin method coverage, costly transfers, or caps low enough to split a payout.
16
/100
Low−41 vs avgHigh caution - approach carefully
Payment coverage at UptownAces is restrictive and likely to frustrate players. The cashier supports 10 payment methods across 9 currencies. Of these, 2 are premium tier-A methods and 1 are tier-B options. The published withdrawal limit is 4,000 NZD per period. Standard processing fees may apply on some methods. No locally popular payment methods are listed for New Zealand. Local currency is not supported, so expect FX conversion fees on deposits and withdrawals.
Local Methods
0
Local currency · No
Country accepted
Yes
Methods
10
Payment options
Currencies
9
Supported currencies
Withdrawal Limit
4,000 NZD
Fees
Low fees
Accepted Currencies 9
BTC ETH USDT LTC BCH USD EUR AUD CAD
Payment Method Tier Coverage
Tier A
2
( Best )
Tier B
1
( Good )
Tier C
5
( Fair )
Tier D
2
( Basic )
Payment Methods 10
Bitcoin Cash
Tier CC
Check via Mail
Tier D
Tether
Tier C
Ethereum
Tier C
Bank Transfer
Tier B
Bitcoin
Tier C
Visa
Tier AM
Money Order
Tier DPayment methods and currency support are sourced from public casino data and may vary by region. Tiers A to D come out of a model weighting speed, coverage and reliability. Check the cashier itself before you deposit; method availability changes without notice.
Payout Speed · PSS
UptownAces Casino: Payout Speed Score
Quick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.
80
/100
High+1 vs avgStrong choice
Quick withdrawal processing with efficient verification procedures. Most cashouts handled promptly.
Withdrawal Window
Less than 48 hours
Typical for fast e-wallets; verification can still add delays.
Speed Estimate
Less than 48 hours
SlowAverageFastInstant
What Affects Payout Speed
Verification (KYC)
Identity checks can delay first withdrawals by 24-72h depending on the casino.
Processing queue
Some casinos batch withdrawals at set times; others process in real-time.
Payment method
E-wallets are often fastest. Card and bank rails commonly add three to five working days on top.
Withdrawal limits
Casinos with low caps may split large payouts into multiple payments over days.
Potential Payout Delays
KYC verification required - first withdrawal may take longer.
Unfettered discretion to confiscate all funds
Free bonus winnings capped at $180 maximum
Deposit bonuses over 100% have 15x cashout limit
Weekly withdrawal limit of $5,000
Cannot claim bonuses with pending withdrawals
Account suspended if verification cannot be completed
The PSS score reflects payout speed signals and potential friction points found in public casino policies. Actual withdrawal times may vary based on your payment method, verification status, and the casino's internal processing schedule.
UX & Mobile · UXS
UptownAces Casino: UX & Mobile Experience
Very good UX with strong mobile performance. Navigation is clear and the overall experience is smooth.
90
/100
High+26 vs avgStrong choice
UptownAces provides a smooth, polished user experience on mobile. Mobile page-load performance scores 100/100 - excellent. Mobile usability rates 100/100 - excellent for tap targets, layout and viewport. Navigation clarity comes in at 95/100 - excellent. Game search and filtering score 90/100 - excellent. Registration friction is rated 80/100 - good. Players will find strong execution on 5 signals.
Strengths
- Mobile Performance
- Mobile Usability
- Navigation Clarity
- Game Search UX
- Registration Flow
UX Signal Breakdown
Mobile Performance
100
ExcellentPage load speed and responsiveness on mobile devices (Lighthouse).
Mobile Usability
100
ExcellentTap targets, layout stability, font sizing and viewport (Lighthouse).
Navigation Clarity
95
ExcellentHow easily players find key pages - lobby, cashier, support on mobile.
Game Search UX
90
ExcellentQuality of search, filters and game discovery on mobile.
Registration Flow
80
GoodSign-up friction - fewer steps and fields mean a higher score.
UXS pairs Lighthouse measurements with hand-checked navigation, game search and sign-up flows. All signals are normalized to a 0-100 scale. Scores may update as we run new checks.
Reviews · CRA
UptownAces Casino: Customer Reviews Aggregated
Mixed reviews. Players report both positive and negative experiences in roughly equal measure.
64
/100
Average−7 vs avgAverage - read the fine print
Player sentiment on UptownAces is mixed - positive and negative experiences are reported in roughly equal measure. Reviews are aggregated from 4 independent review platforms. Highest external rating is 70/100; lowest is 56/100. No player reviews submitted for this brand yet.
External Score
64/100
4 sources
Our Reviews
-
0 reviews
Sentiment
-
External Platform Ratings 4
68
Trustpilot
3.4 / 5Average
Updated 29 Oct 2026
56
Casino Guru
5.6 / 10Average
Updated 29 Oct 2026
62
AskGamblers
6.2 / 10Average
Updated 29 Oct 2026
70
LCB
3.5 / 5Good
Updated 29 Oct 2026
Accuracy notice: Ratings from external platforms are collected automatically and may differ by up to 10% from current values due to differences in scales, moderation and update frequency. The source platforms are authoritative; this is a snapshot of them.
Player Reviews
There are no player reviews for this casino yet. Be the first to share your experience.
Share Your Experience with UptownAces
Help other players by leaving an honest review
CRA combines player reviews from independent platforms with reviews submitted directly to our system. Patterns show up across withdrawals, support, bonus terms and overall satisfaction.
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