The Scoring System

How 70+ Data Points Build One Score

Every casino is scored across six pillars - trust and licensing, bonus fairness, payout speed, payment convenience, user experience, and player feedback. I analyse more than 100 individual parameters for each brand. The methodology is public; the rankings are never for sale.

Last updated:29 Oct 2026
Open Formula

How Your Casino Score Is Calculated

Every casino gets a single score from 0 to 100 based on six equally-weighted components: Trust & licensing, Bonus fairness, Payout speed, Payment options, User interface & mobile, and Player feedback. These weights are the same for every brand across all 37 markets and are published here so you can check the math yourself.

Overall
100%
by ORS Formula
TRS
Trust Score
20%
FBS
Fair Bonuses
20%
PSS
Payout Speed
15%
PCV
Payment Convenience
15%
UXS
UX & Mobile
15%
CRA
Customer Reviews
15%
The Formula
Overall Rating Score (ORS)
TRS
×20%
Trust Score
FBS
×20%
Fair Bonuses
PSS
×15%
Payout Speed
PCV
×15%
Payment Convenience
UXS
×15%
UX & Mobile
CRA
×15%
Customer Reviews
+++++
= Sum of weighted scores
Result
ORS 0-100
Built for your market

How I rate casinos for DO

The page isn't just translated - every casino is scored through the lens of your jurisdiction.

Local licenses
We weight gambling licenses recognized in your country higher than offshore-only jurisdictions.
Local payments
Casinos that accept your local payment methods and currency get bonus points.
Country availability
We only show casinos that legally accept players from your country - no dead-end signups.
Country-specific TOS
Terms & conditions are re-analyzed against the restrictions and red flags that matter in your jurisdiction.
Per-country weights
Each market gets its own rating-weight profile - what matters here may differ from what matters elsewhere.
Local-language support
Live chat and email support availability in your language is rewarded in the customer-support score.
Local-currency bonuses
Welcome offers in your local currency are surfaced first so promo values are easy to compare.
Local provider mix
Game studios popular with players from your country are weighted higher in the game-library score.

Each country uses its own set of rating weights - what matters here may differ from what matters elsewhere.

Scoring Methodology

The Six Pillars - How Every Score Is Built

Six independent metrics, six different data streams, six separate calculations. Every casino score is built the same way - here is what each pillar measures and where the data comes from.

TRS20% of ORS

Trust & Reliability Score

Evaluates a casino's licensing strength, Terms & Conditions fairness, and customer support - the three pillars of trust.

TRS =License Score 45%+Terms Fairness 50%+Customer Support 5%
License Score45% of TRS

Each licence jurisdiction carries an individual weight I assign based on regulatory oversight, consumer protection strength, dispute resolution mechanisms, and score requirements. Higher oversight earns a higher weight.

The casino's license score equals the highest weight among all its verified licenses. Multiple licenses don't stack - only the strongest one counts.

Strongest licenses
AGCO Corporation100 pts
Agenzia delle Dogane e dei Monopoli100 pts
Belgian Gaming Commission100 pts
Bundesministerium für Finanzen100 pts
Dirección General de Ordenación del Juego100 pts
Weakest licenses
Anjouan Gaming License12 pts
Panama JCJ for iGaming Operators20 pts
Dominican Republic Gaming License25 pts
Costa Rica Data Processing License35 pts
Malta Gaming Authority35 pts
Every license claim is verified against the regulator's public database before scoring
Terms Fairness Score50% of TRS

An automated parser scans every casino's Terms & Conditions for red and yellow flags. Score starts at 100 - penalties are subtracted for each flag found.

Red flag penalty (predatory clauses)−3 pts
Yellow flag penalty (restrictive clauses)−1 pts
High overall risk assessment−10 pts
Weekly monitoring & snapshots

A full snapshot of every casino's T&C is saved weekly. When terms change, they are re-scanned automatically and the score updates. Historical snapshots are kept.

Customer Support Score5% of TRS

Customer support is scored as a simple checklist of 5 equally weighted flags. Each flag is worth 20 points (total = 100). I verify each one by hand.

Live Chat
Live chat widget is present and functional
20 pts each
English Live Chat
Support agents respond in English
20 pts each
24/7 Support
Support is available around the clock
20 pts each
English Website
Full English language version exists
20 pts each
DO Supported
Players from DO are actively supported - local language, currency (DOP/USD) and payment methods
20 pts each

Formula: (number of flags met ÷ 5) × 100 = CS Score

FBS20% of ORS

Fair Bonuses Score

Measures the real, withdrawable value of casino bonuses - not just the flashy number on the banner.

FBS =Value 60%+Terms 40%
Brand aggregation mode

Best bonus score of any type. Each individual bonus is scored, then one brand-level FBS is computed.

Value Assessment60% of FBS

The actual monetary value of each bonus is broken into weighted components. Each component is scaled 0-100 using its own best/worst thresholds.

Match percentage (e.g. 100% up to $1,000)30%
Bonus cap amount (max you can receive)30%
Free spins total value (count × value per spin)25%
Cashback percentage15%
Percent match
200% → 100 pts⟶0% → 0 pts
Bonus cap
RD$2,000 → 100 pts⟶RD$50 → 0 pts
Free spins value
RD$200 → 100 pts⟶RD$0 → 0 pts
Cashback
25% → 100 pts⟶0% → 0 pts
Automatic currency normalisation

All monetary bonus values (bonus cap, min deposit, max cashout, max bet, free spin value) are automatically converted to DOP before scoring.

Terms Quality40% of FBS

Bonus conditions determine whether you'll actually be able to withdraw winnings. Wagering difficulty, cashout limits and bet restrictions are each evaluated.

Effective wagering (multiplier × base coefficient)40%
Max cashout limit30%
Max bet during wagering (higher = better)10%
Min deposit required10%
Deadline (days to complete wagering)10%
Effective wagering
1x → 100 pts⟶60x → 0 pts
Max cashout
RD$10,000 → 100 pts⟶RD$500 → 0 pts
Max bet
RD$100 → 100 pts⟶RD$0 → 0 pts
Min deposit
RD$1 → 100 pts⟶RD$500 → 0 pts
Deadline
90 days → 100 pts⟶3 days → 0 pts
All DOP thresholds above account for currency conversion - a bonus in a different currency is converted to its DOP equivalent using the latest weekly exchange rate before comparison
Wagering Base Difficulty

The same wagering multiplier can be much harder depending on what it's applied to. The stated wagering is multiplied by a difficulty coefficient.

Bonus amount×1
Deposit×1.5
FS winnings×0.8
Cashback×1.5
Deposit + Bonus×2

Example: 30x on Deposit + Bonus (×2.0) = effective 60x wagering. Same 30x on Bonus only (×1.0) = effective 30x.

Penalties & Adjustments

Fixed penalty points are subtracted from the score when certain conditions apply. Missing wagering data triggers a completeness penalty - hiding terms is a red flag.

Sticky bonus (bonus balance removed after wagering)−8 pts
KYC required before bonus claim−1 pts
Phone verification required−1 pts
Wagering data not disclosed×0.75 multiplier

Bonus Type Multipliers - final adjustment by bonus category:

VIP Bonus +100%Other Bonus +3%Reload +2%Sportsbook Bonus -10%Mystery Bonus +5%Welcome Bonus +25%Birthday +5%Cashback +15%Free Spins +0%High Roller +100%No Deposit +200%Live Casino Bonus +5%Tournament +5%

Adjusted score = min(100, score after penalties x (1 + multiplier))

PSS15% of ORS

Payout Speed Score

How fast your winnings actually reach your account - from withdrawal request to money in hand.

PSS =Speed Bucket → Score 100%
Payout speed scoring table

Each casino's payout speed is mapped to a score. The fastest available payout method determines the score.

Instant
100 pts
< 12h
96 pts
< 24h
90 pts
< 48h
80 pts
< 72h
70 pts
< 96h
60 pts
< 120h
50 pts
< 7 days
35 pts
> 7 days
14 pts
Unknown
2 pts
Currently based on casino-declared processing times across all available payment methods. A system to collect real payout times is being built.
PCV15% of ORS

Payment Convenience Value

Scores the breadth and quality of deposit & withdrawal options available to Dominican Republic players.

PCV =Methods 80 pts+Fees 10 pts+Limits 10 pts
Payment method tiersup to 80 pts

Each payment method is classified into tiers based on popularity and relevance for Dominican players. Higher tiers contribute more points.

Tier A - MasterCard, POLi, PayPal, Visaup to 34 pts
Tier B - Apple Pay, Bank Transfer, Google Pay, InstaDebitup to 26 pts
Tier C - AstroPay, Binance Coin, Bitcoin, Bitcoin Cashup to 20 pts
Tier D - Blik, Cardano, Chainlink, Dashup to 0 pts
Fee scoringup to 10 pts
Low6 pts
High2 pts
No fees10 pts
Normal4 pts
Unknown5 pts
Withdrawal limit scoringup to 10 pts
< $1,0001 pts
Unknown3 pts
$1k-5k4 pts
$5k-10k7 pts
$10,000+10 pts
UXS15% of ORS

UX & Mobile Score

Measures how smooth, fast, and intuitive the casino experience is on both desktop and mobile.

UXS =Performance 20 pts+Mobile 20 pts+Navigation 20 pts+Game Search 20 pts+Registration 20 pts
Automated (Lighthouse)scored by Google

Google Lighthouse audits run weekly on every casino's pages (mobile strategy). Core Web Vitals directly affect the score.

Performance (LCP, CLS, FID)up to 20 pts
Mobile usabilityup to 20 pts
Manual UX evaluationscored by hand

I test every casino on iOS and Android myself, grading navigation clarity, game search, and registration friction.

Navigation clarity & menu structureup to 20 pts
Game search & filtering qualityup to 20 pts
Registration friction (steps, KYC timing)up to 20 pts
CRA15% of ORS

Customer Reviews Aggregated

Combines player ratings from GambleGrade and independent review platforms into a single weighted score that reflects real player experiences.

CRA =GambleGrade Reviews 5%+External Platforms 95%
How CRA is calculated

CRA is a weighted combination of two independent data sources: player reviews submitted directly to GambleGrade and ratings collected from major independent review platforms across the internet.

Formula

CRA = ( 5 × InternalScore + 95 × ExternalScore ) / 100

■ GambleGrade 5%■ External platforms 95%

If one source has no data (e.g. no internal reviews yet), the remaining source automatically takes 100% of the weight.

GambleGrade Reviews5% of CRA

Players rate casinos directly on GambleGrade on a scale of 1-100. The internal score is the simple average of all eligible ratings. This score is then capped based on how many reviews exist - a casino with just 1 or 2 reviews cannot reach the maximum score, regardless of how high the ratings are.

Internal Score

InternalScore = min( avg(ratings), volume_cap )

Ratings are on a 1-100 scale - players choose their exact score
Only published and moderated reviews are counted
Volume caps prevent score inflation from a small number of reviews
Volume caps (more reviews = higher possible score)

To prevent a single 100/100 review from giving a casino a perfect score, the internal score is capped based on the total number of eligible reviews.

0-2 reviews
66 pts
3-4 reviews
80 pts
5-9 reviews
90 pts
10-14 reviews
98 pts
15+ reviews
100 pts (no cap)
External Platform Ratings95% of CRA

Ratings are collected from independent review platforms to get a broader picture of player satisfaction. Each platform uses its own scale.

External Score

ExternalScore = avg( source_rating / scale_max × 100 )

Each source is normalized to the same 0-100 scale for fair comparison
All sources are weighted equally - no single platform dominates
Ratings are updated periodically and tracked over time

External Sources Tracked (7):

AskGamblersCasino GuruCasino orgLCBMr. GambleSitejabberTrustpilot

New sources are discovered and added automatically as they become available. Not every casino will have ratings on every platform.

Accuracy & transparency
Accuracy Notice

External platform ratings may be subject to inaccuracy of up to 10% due to differences in rating scales, review moderation policies, and update frequency. These ratings are provided for reference and should not be treated as exact measures.

No links out to external platforms, and no traffic driven away from GambleGrade
Blacklisted or unreliable sources are excluded from the calculation
CRA is recalculated automatically after every data update
How Your Score Works

What Each Grade Means

Every casino receives a 0-to-100 score based on six factors: licensing authority, bonus terms fairness, withdrawal speed, payment options available, site and mobile performance, and player reviews. Your score shows how a brand ranks across all six areas.

0102030405060708090100
Very High90-100

Performs well across all six areas. I've tested fast payouts firsthand, found no hidden penalties in the terms, confirmed top-tier licensing oversight, and flagged no predatory clauses in the agreement.

High80-89

Solid performance in most areas. One or two factors score lower, but licensing status and payout track record stay reliable.

Above Average70-79

Clear strengths paired with some weaknesses. Read the score breakdown and review the terms-of-service findings before you sign up.

Average60-69

Meets basic standards with no major drawbacks. Bonuses read fairly, payouts land on time, and no serious red flags appear in the terms.

Below Average50-59

Multiple factors drag the score down. Slow withdrawal times, strict wagering conditions, or one-sided terms clauses appear in the analysis.

Low0-49

Significant problems across most areas. I do not recommend this brand.

How the Rating Works

Your Casino Score - Transparent and Formula-Based

Drag the sliders to see how each metric contributes to the final Overall Rating Score. This is the exact same formula used for every casino.

TRSTrust & Reliability×20%
82
FBSFair Bonuses×20%
71
PSSPayout Speed×15%
90
PCVPayment Convenience×15%
68
UXSUX & Mobile×15%
77
CRACustomer Reviews×15%
85
78.6
ORS
Above Average
Score breakdown
TRS82 × 20%
16.4
FBS71 × 20%
14.2
PSS90 × 15%
13.5
PCV68 × 15%
10.2
UXS77 × 15%
11.6
CRA85 × 15%
12.8
ORS
78.6
The example above uses sample scores for illustration. Real casino scores are calculated automatically from verified data sources.
How We Grade Casinos

What Goes Into Your Score

From the moment a new casino is discovered to the day you read its score - here's every step of the process. No shortcuts, no paid fast-tracks.

1
Discovery & Screening
I identify new casinos accepting players in this market. Before entering the system, each casino passes an initial screening - I verify the operator's identity, check for active licences, and confirm the site is functional.
Casinos without any verifiable license are flagged but may still be rated with appropriate warnings.
2
Data Collection
Automated crawlers collect data from every relevant source: license registries, the casino's Terms & Conditions, bonus pages, payment method lists and review platforms.
T&C snapshots are saved weekly. Bonus data, payment options, and support flags are refreshed continuously.
3
Automated Scoring
Raw data passes through the rating engine. Each of the six metrics (TRS, FBS, PSS, PCV, UXS, CRA) is calculated independently using its own published formula.
No manual score adjustments. The formula is the same for every casino - no exceptions, no overrides.
4
Quality Review
I review the output for anomalies. If a score looks unusual - for example, a well-known operator scoring below 30 - I investigate the data, I do not change the score.
I add context and write the review around the numbers. The calculated scores are never modified by hand.
5
Publication
The casino profile goes live with its full score breakdown, all six metric details, bonus analysis, and payment information. Players can see exactly how every point was earned.
Every published score includes a full transparency breakdown visible on the casino's review page.
6
Continuous Monitoring
After publication, monitoring never stops. T&C changes trigger automatic re-scans. License status is checked against regulator databases. Review aggregates update weekly. Scores recalculate in real time.
If a casino loses its license or makes predatory T&C changes, the score drops automatically - no manual intervention needed.
Ratings are never final. Every score is a living number that changes as new data comes in. If a casino improves its payout speed, adds new payment methods, or fixes predatory T&C clauses - its score goes up automatically. The reverse is also true.